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DeskussHelpdesk & ticketing

Helpdesk and ticketing, simplified for WordPress.

Deskuss is a complete support desk solution — manage customer tickets, build a knowledge base, and deliver exceptional service as a self-hosted WordPress plugin or fully-managed cloud.

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Overview

Support that scales with you

Deskuss ships two ways: run it as a native WordPress plugin using your existing WordPress users and database, or pick the fully-managed cloud with no server to maintain.

Track team performance, ticket metrics and response times with interactive charts and CSV export for deeper analysis.

  • Ticket management with priorities, tags and assignments
  • Knowledge base for self-service customer support
  • Team performance dashboards with charts and CSV export
  • Available as WordPress plugin or managed cloud
  • SLA timers and automated escalations
At a glance

Why users choose it

A few quick highlights:

10,000+ installsSelf-hosted or cloudKnowledge base
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Pairs well with